Result: Total Quality Management and Operational Excellence

*Title*:

Total Quality Management and Operational Excellence : text with cases / John S. Oakland

*Author/editor-in-chief*:

Oakland, John S.

*Edition*:

4. ed.

*Publication*:

London [u.a.] : Routledge, 2014

*Physical description scale*:

XXIV, 530 S. : Ill., graph. Darst.

*Format*:

*book*

*Language*:

*eng*

*RVK-Notation*:

*ISBN*:

9780415635493 ; 9780415635509

*Result*: Total Quality Management and Operational Excellence