*Result*: Cue the Future: Bridging Computer-Mediated Communication and Human-Computer Interaction.

Title:
Cue the Future: Bridging Computer-Mediated Communication and Human-Computer Interaction.
Source:
Conference Papers -- International Communication Association. 2018, p1-45. 45p.
Database:
Supplemental Index

*Further Information*

*Since the advent of computing machines, scholars have theorized about the relationship between humans and computers. Computer-mediated communication (CMC) and human-computer interaction (HCI) are two fields that have made important contributions to understanding the role of computers in communication. With the rise of new multimedia, multisensory, and interactive computing systems, theories from these two fields need to be integrated to inform research on the new media environment. In this paper, we first provide an overview of how CMC and HCI have evolved in the past decades. Then we review the similarities and differences between CMC and HCI in conceptualizing cues and social presence. By proposing a typology of cues (cues as social signals, cues as message elements, cues as social categories, and cues as affordances), we attempt to portray the status quo of research on the human-computer relationship. We further suggest that new media forms such as chatbots, telepresence robots, voice agents, and virtual/augmented reality technologies are blurring the boundaries between CMC and HCI. Future research on these topics should envision the potentiality of the combination between CMC and HCI. [ABSTRACT FROM AUTHOR]*